Centre Orders E-Commerce Platforms To Self-Audit To Identify “Dark Patterns”

Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate “dark patterns”, deceptive design practices that mislead consumers into unintended actions.

​Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate “dark patterns”, deceptive design practices that mislead consumers into unintended actions.