Cases of fraud related to FASTags – the electronic toll collection system on highways across India – are increasing in Madhya Pradesh, causing distress to owners of cars who are charged money for ‘crossing’ toll booths despite their cars being parked at home.<\/p>\n
One such case involves Anil Edwin, a government employee living in Bhopal.<\/p>\n
On March 21 he was sitting in his office and his car was parked outside.<\/p>\n
Nevertheless, Rs 115 was deducted from his FASTag account at the Bagratwa Toll Plaza in Narmadapuram, around 100km away. “How can a toll be charged in another district when my vehicle was parked in Bhopal?” he asked.<\/p>\n
Another case involves Ravi Sahu, who was double-charged at a toll booth en route to Ujjain. He found Rs 45 had been deducted twice but, despite multiple attempts, has been unable to even file a complaint, never mind get the money back.<\/p>\n
And, in a third case, Manoj Rajput’s car was parked at a petrol pump in Bhopal when Rs 465 was deducted from his FASTag at a toll plaza in Rajasthan. When he tried lodging a complaint, he too found no resolution.<\/p>\n
Consumers facing such fraudulent deductions are struggling to find a proper complaint mechanism. Many are unsure whether they need to approach the police, the toll authorities, or their FASTag service provider.<\/p>\n
Bhopal Police Commissioner Hari Narayan Chari Mishra acknowledged the issue, stating, “Cases of cyber fraud are increasing, and new methods of cheating, including FASTag-related frauds, are being reported. We are receiving complaints about such cases.”<\/p>\n
Cybersecurity experts believe that fraudsters are cloning Fastag stickers, allowing them to deduct money from unsuspecting users. Shobhit Chaturvedi, a cyber expert, advised consumers to link FASTag with a digital wallet instead of a bank to prevent large losses.<\/p>\n
\u200bCases of fraud related to Fastags – the electronic toll collection system on highways across India – are increasing in Madhya Pradesh, causing distress to owners of cars who are charged money for ‘crossing’ toll booths despite their cars at home.\u00a0\u00a0<\/p>","protected":false},"excerpt":{"rendered":"
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